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Violation Tracker Summary for Offense Group

Offense Group: consumer-protection-related offenses
Penalty Total since 2000: $155,343,989,103
Number of Penalty Records: 27,657
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$44,280,859,04280
Wells Fargo$11,542,492,25260
JPMorgan Chase$8,619,124,17864
Meta Platforms Inc.$7,308,565,05410
Citigroup$4,383,636,46041
Volkswagen$4,100,012,0006
Ocwen Financial$2,547,342,77236
Dominion Energy$2,528,657,1826
Navient$2,176,307,3048
Alphabet Inc.$1,829,975,00024

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearAgencyPenalty Amount sort icon
Doctor's Associates, Inc. dba Subway privacy violation2019private lawsuit-federal$30,900,000
Wells Fargo Bank, N.A.Wells Fargofinancial servicesprivacy violation2017private lawsuit-federal$30,446,022
Hilb Rogal insurance violation2005CT-INS$30,250,000
Crescent Publishing Group, Inc. et al. consumer protection violation2001FTC$30,000,000
Total Call MobileKDDItelecommunicationstelecommunications violation2016FCC$30,000,000
Total Call Mobile LLCKDDItelecommunicationstelecommunications violation2016USAO$30,000,000
AffinionJPMorgan Chasefinancial servicesconsumer protection violation2013MULTI-AG$30,000,000
Career Education CorporationPerdoceo Education Corporationmiscellaneous servicesconsumer protection violation2019FTC$30,000,000
Corinthian Colleges Inc. consumer protection violation2015ED$30,000,000
Fax.com consumer protection violation2006MULTI-AG$30,000,000
Southern California Edison CompanyEdison Internationalutilities and power generationconsumer protection violation2009CA-PUC$30,000,000
Osram Sylvania Inc.OSRAMmiscellaneous manufacturingconsumer protection violation2015private lawsuit-federal$30,000,000
Procter & Gamble CompanyProcter & Gamblehousehold and personal care productsconsumer protection violation2018private lawsuit-federal$30,000,000
State Farm Fire and Casualty CompanyState Farm Insurancefinancial servicesconsumer protection violation2010private lawsuit-federal$30,000,000
Welch Foods Inc.Welch Foodsfood productsconsumer protection violation2011private lawsuit-federal$30,000,000
Wells Fargo Bank, N.A.Wells Fargofinancial servicesconsumer protection violation2019private lawsuit-federal$30,000,000
IKO Manufacturing consumer protection violation2019private lawsuit-federal$30,000,000
Prehired LLC consumer protection violation2023CFPB$30,000,000
Philip Morris USA et al. consumer protection violation2023MD-AG$30,000,000
OneLink Communications, Inc. et al. telecommunications violation2016FCC$29,600,000
ZoomInfo Technologies LLC privacy violation2024private lawsuit-federal$29,557,612
Medco Health Solutions, Inc.Cignahealthcare servicesconsumer protection violation2004MULTI-AG$29,100,000
U.S. Bank National AssociationU.S. Bancorpfinancial servicesmortgage abuses2020DOJ_UTP$29,000,000
EversourceEverSource Energyutilities and power generationconsumer protection violation2021CT-AG$29,000,000
Bank of America N.A.Bank of Americafinancial servicesconsumer protection violation2017private lawsuit-federal$29,000,000
Southwest AirlinesSouthwest Airlinesairlinesconsumer protection violation2013private lawsuit-federal$29,000,000
Guardian Group LLC consumer protection violation2011AZ-AG$28,929,525
CitiFinancial Servicing and CitiMortgage, Inc.Citigroupfinancial servicesconsumer protection violation2017CFPB$28,800,000
Day Pacer, LLC and EduTrek, LLC privacy violation2024FTC$28,700,000
Danielson Law Group consumer protection violation2015FTC$28,600,000
Navy Federal Credit UnionNavy Federal Credit Unionfinancial servicesconsumer protection violation2016CFPB$28,500,000
Aaron's, Inc.Aaron'sretailingconsumer protection violation2014CA-AG$28,400,000
Bear Stearns Companies, LLCJPMorgan Chasefinancial servicesmortgage abuses2008FTC$28,000,000
TCF National BankHuntington Bancsharesfinancial servicesconsumer protection violation2018CFPB$28,000,000
PHH Mortgage CorporationOcwen Financialfinancial servicesmortgage abuses2016NY-DFS$28,000,000
Wells Fargo Bank, N.A.Wells Fargofinancial servicesprivacy violation2021private lawsuit-federal$28,000,000
TD BankToronto-Dominion Bankfinancial servicesconsumer protection violation2024CFPB$27,760,000
Hoffman Law Group consumer protection violation2015CFPB$27,730,579
Hoffman Law Group consumer protection violation2015FL-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $27,730,579
Bank of America, N.A.Bank of Americafinancial servicesconsumer protection violation2016private lawsuit-federal$27,500,000
Goldman Sachs Group Inc.Goldman Sachsfinancial servicesconsumer protection violation2016private lawsuit-federal$27,500,000
Health Insurance Innovations, Inc. consumer protection violation2022private lawsuit-federal$27,500,000
Credit Acceptance CorporationCredit Acceptance Corp.financial servicesconsumer protection violation2021MA-AG$27,200,000
Portfolio Recovery Associates consumer protection violation2015CFPB$27,000,000
Bell Atlantic-New YorkVerizon Communicationstelecommunicationstelecommunications violation2000FCC$27,000,000
Arthur J. Gallagher & Co.Arthur J. Gallagher & Co.financial servicesconsumer protection violation2005IL-AG$27,000,000
Vast Tech Support, LLC consumer protection violation2016FL-AG$27,000,000
SBC CommunicationsAT&Ttelecommunicationsconsumer protection violation2002CA-PUC$27,000,000
Cardinal Health Inc.Cardinal Healthwholesalersconsumer protection violation2015FTC$26,800,000
HSBC SecuritiesHSBCfinancial servicesmortgage abuses2018MA-AG$26,800,000
Goldman SachsGoldman Sachsfinancial servicesconsumer protection violation2012private lawsuit-federal$26,612,500
John Hancock Life & Health Insurance CompanyManulife Financialfinancial servicesinsurance violation2022NY-DFS$26,300,000
InterFACE Talent consumer protection violation2016FL-AG$26,000,000
In Shape Health Clubs consumer protection violation2016CA-MULTI$26,000,000
Womply consumer protection violation2024FTC$26,000,000
Restoro Cyprus Limited and Reimage Cyprus Limited consumer protection violation2024FTC$26,000,000
Qwest CommunicationsLumen Technologiestelecommunicationsconsumer protection violation2005MN-PUC$25,900,000
Citibank N.A.Citigroupfinancial servicesdiscriminatory practices (non-employment)2023CFPB$25,900,000
Wells Fargo & Co.Wells Fargofinancial servicesconsumer protection violation2016private lawsuit-federal$25,750,000
Samara Portfolio Management, LLC, consumer protection violation2017TX-AG$25,724,731
Pacific BellAT&Ttelecommunicationsconsumer protection violation2001CA-PUC$25,550,000
The Zaken Corp. consumer protection violation2014DOJ_CIVIL$25,406,781
TaxAct Inc. privacy violation2024private lawsuit-federal$25,400,000
U.S. Fidelis, Inc. consumer protection violation2011MD-AG$25,224,611
Prudential Insurance Company of AmericaPrudential Financialfinancial servicesinsurance violation2001NJ-DBI$25,100,000
Reebok International Ltd.Authentic Brands Groupretailingconsumer protection violation2011FTC$25,000,000
PayPal Inc.PayPal Holdingsfinancial servicesconsumer protection violation2015CFPB$25,000,000
AT&T Services Inc.AT&Ttelecommunicationstelecommunications violation2015FCC$25,000,000
Office Depot, Inc.ODP Corporationretailingconsumer protection violation2019FTC$25,000,000
Freedom Debt Relief, LLC consumer protection violation2019CFPB$25,000,000
Frontier CommunicationsFrontier Communicationstelecommunicationsconsumer protection violation2018NY-AG$25,000,000
Trump UniversityTrump Organizationreal estateconsumer protection violation2016NY-AG$25,000,000
Health Net Life Insurance Co.Centenehealthcare servicesinsurance violation2008CA-INS$25,000,000
Home Depot, Inc.Home Depotretailingprivacy violation2020private lawsuit-federal$25,000,000
Farmers InsuranceZurich Insurancefinancial servicesinsurance violation2021OK-AG$25,000,000
Sturm Foods Inc.TreeHouse Foodsfood productsconsumer protection violation2020private lawsuit-federal$25,000,000
Amazon.comAmazon.comretailingprivacy violation2023FTC$25,000,000
ACI Worldwide consumer protection violation2023CFPB$25,000,000
Amazon.com Inc.Amazon.comretailingprivacy violation2023DOJ_CIVIL(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $25,000,000
Family Dollar Stores of Tennessee, LLC et al.Dollar Treeretailingconsumer protection violation2024private lawsuit-federal$25,000,000
Allstate Insurance Co.Allstatefinancial servicesconsumer protection violation2024private lawsuit-federal$25,000,000
Apple Inc.Apple Inc.electrical and electronic equipmentconsumer protection violation2024CFPB$25,000,000
Grubhub Inc.Wonder Grouprestaurants and foodserviceconsumer protection violation2024IL-AG$25,000,000
Genworth Life and Annuity InsuranceGenworth Financialfinancial servicesconsumer protection violation2022private lawsuit-federal$24,997,961
Citigroup Mortgage Loan Trust Inc.Citigroupfinancial servicesconsumer protection violation2012private lawsuit-federal$24,975,000
Arizona Public Service CompanyPinnacle West Capitalutilities and power generationconsumer protection violation2021AZ-AG$24,750,000
Western Sky Financial, LLC and CashCall, Inc.CashCall Inc.financial servicesconsumer protection violation2015MI-AG$24,700,000
CHI FranciscanCommonSpirit Healthhealthcare servicesconsumer protection violation2019WA-AG$24,680,000
John Hancock Life Insurance CompanyManulife Financialfinancial servicesdiscriminatory practices (non-employment)2009private lawsuit-federal$24,400,000
American Precious Metals LLC consumer protection violation2012FTC$24,300,000
Portfolio Recovery Associates consumer protection violation2023CFPB$24,180,000
American Honda Finance CorporationHondamotor vehiclesconsumer protection violation2015CFPB$24,000,000
Leasecomm consumer protection violation2003FTC$24,000,000
Leasecomm consumer protection violation2003MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $24,000,000
Hartford Life Insurance CompanyHartford Financial Servicesfinancial servicesinsurance violation2012NY-DFS$24,000,000
AbbVie Inc.AbbViepharmaceuticalsconsumer protection violation2020CA-INS$24,000,000
BancorpSouth BankCadence Bankfinancial servicesconsumer protection violation2016private lawsuit-federal$24,000,000
Experian Information Solutions Inc.Experianmiscellaneous servicesconsumer protection violation2020private lawsuit-federal$24,000,000
PNC Bank N.A.PNC Financial Servicesfinancial servicesconsumer protection violation2016private lawsuit-federal$24,000,000
St. Louis Rams LLC consumer protection violation2019private lawsuit-federal$24,000,000
Forty Niners Football Company LLC discriminatory practices (non-employment)2020private lawsuit-federal$24,000,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.