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Violation Tracker Summary for Offense Group

Offense Group: consumer-protection-related offenses
Penalty Total since 2000: $155,343,989,103
Number of Penalty Records: 27,657
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$44,280,859,04280
Wells Fargo$11,542,492,25260
JPMorgan Chase$8,619,124,17864
Meta Platforms Inc.$7,308,565,05410
Citigroup$4,383,636,46041
Volkswagen$4,100,012,0006
Ocwen Financial$2,547,342,77236
Dominion Energy$2,528,657,1826
Navient$2,176,307,3048
Alphabet Inc.$1,829,975,00024

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearAgencyPenalty Amount sort icon
AT&T Mobility, LLCAT&Ttelecommunicationsconsumer protection violation2019FTC$60,000,000
American-Amicable Life Insurance CompanyAmerican-Amicable Groupfinancial servicesinsurance violation2006MULTI-FIN$60,000,000
Terminix InternationalRentokil Initial PLCmiscellaneous servicesconsumer protection violation2020AL-AG$60,000,000
Frontier CommunicationsFrontier Communicationstelecommunicationsconsumer protection violation2022CT-AG$60,000,000
Health Net Inc.Centenehealthcare servicesconsumer protection violation2005private lawsuit-federal$60,000,000
Symantec Corp. and Digital River Inc.Gen Digital Inc.information technologyconsumer protection violation2016private lawsuit-federal$60,000,000
Bank of America N.A.Bank of Americafinancial servicesconsumer protection violation2023OCC$60,000,000
Toyota Motor Credit CorporationToyotamotor vehiclesconsumer protection violation2023CFPB$60,000,000
HSBCHSBCfinancial servicesmortgage abuses2016MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $59,500,000
Merck & Co.Merckpharmaceuticalsconsumer protection violation2008MULTI-AG$58,000,000
Plaid Inc. privacy violation2022private lawsuit-federal$58,000,000
Humana Inc.Humanahealthcare servicesconsumer protection violation2006private lawsuit-federal$58,000,000
AT&T Inc.AT&Ttelecommunicationstelecommunications violation2020FCC$57,265,625
AT&T, Inc.AT&Ttelecommunicationsprivacy violation2024FCC$57,000,000
Lufthansa AGLufthansaairlinesconsumer protection violation2023private lawsuit-federal$56,600,000
NiSource Inc. et al.NiSourceutilities and power generationconsumer protection violation2020MA-AG$56,000,000
Chase Home Finance LLCJPMorgan Chasefinancial servicesconsumer protection violation2012private lawsuit-federal$56,000,000
Deutsche Bank AGDeutsche Bankfinancial servicesconsumer protection violation2019private lawsuit-federal$55,000,000
Royal Bank of Scotland PLCNatWest Group PLCfinancial servicesconsumer protection violation2019private lawsuit-federal$55,000,000
US Bank N.A.U.S. Bancorpfinancial servicesconsumer protection violation2014private lawsuit-federal$55,000,000
Wells Fargo & Co.Wells Fargofinancial servicesconsumer protection violation2019private lawsuit-federal$55,000,000
State Street Corp.State Street Corp.financial servicesconsumer protection violation2019MA-AG$53,500,000
United Services Automobile AssociationUSAAfinancial servicesconsumer protection violation2017private lawsuit-federal$53,200,000
Hutton Ventures LLC consumer protection violation2021NY-AG$53,040,000
U.S. BankU.S. Bancorpfinancial servicesconsumer protection violation2014CFPB$53,000,000
JPMorgan ChaseJPMorgan Chasefinancial servicesdiscriminatory practices (non-employment)2017USAO$53,000,000
Mayo Foundation for Medical Education and ResearchMayo Clinichealthcare servicesprivacy violation2024private lawsuit-federal$52,500,000
Future Income Payments, LLC consumer protection violation2018VA-AG$52,450,632
Lincoln Financial GroupLincoln Nationalfinancial servicesinsurance violation2017NY-DFS$52,200,000
Encore Capital GroupEncore Capital Groupfinancial servicesconsumer protection violation2015CFPB$52,000,000
Mercury Payment Systems, LLCFidelity National Information Servicesinformation technologyconsumer protection violation2017private lawsuit-federal$52,000,000
Marriott International, Inc.Marriott Internationalhotelsprivacy violation2024MULTI-AG$52,000,000
Bridgestone/Firestone, Inc.Bridgestoneautomotive partsconsumer protection violation2001MULTI-AG$51,500,000
Total Call MobileKDDItelecommunicationstelecommunications violation2016FCC$51,070,322
OMICS Group Inc. et al. consumer protection violation2019FTC$50,100,000
TCV V LP et al. consumer protection violation2021private lawsuit-federal$50,050,000
SprintT-Mobile UStelecommunicationsconsumer protection violation2015CFPB$50,000,000
Great American Life Insurance CompanyMassachusetts Mutual Life Insurancefinancial servicesinsurance violation2009MN-AG$50,000,000
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015CA-AG$50,000,000
UnitedHealth Group Inc.UnitedHealth Grouphealthcare servicesconsumer protection violation2009NY-AG$50,000,000
VolkswagenVolkswagenmotor vehiclesconsumer protection violation2016TX-AG$50,000,000
Wells FargoWells Fargofinancial servicesconsumer protection violation2016CA-LACA$50,000,000
Oxford Health Insurance Inc.UnitedHealth Grouphealthcare servicesinsurance violation2008NY-DFS$50,000,000
MetLifeMetLifefinancial servicesinsurance violation2014NY-DFS$50,000,000
Eonsmoke, LLC consumer protection violation2021MA-AG$50,000,000
Fifth Third BankFifth Third Bancorpfinancial servicesprivacy violation2022private lawsuit-federal$50,000,000
J.C. Penney CorporationJ.C. Penneyretailingconsumer protection violation2016private lawsuit-federal$50,000,000
Metropolitan Life Insurance Co.MetLifefinancial servicesconsumer protection violation2010private lawsuit-federal$50,000,000
Procter & Gamble CompanyProcter & Gamblehousehold and personal care productsconsumer protection violation2014private lawsuit-federal$50,000,000
Reckitt Benckiser LLCReckitt Benckiserhousehold and personal care productsconsumer protection violation2021private lawsuit-federal$50,000,000
Wells Fargo N.A.Wells Fargofinancial servicesconsumer protection violation2017private lawsuit-federal$50,000,000
American Airlines, Inc.American Airlinesairlinesaviation consumer protection violation2024ACPD$50,000,000
Sandwich Isles Communications, Inc. telecommunications violation2020FCC$49,600,000
American Express Co.American Expressfinancial servicesconsumer protection violation2012private lawsuit-federal$49,500,000
Blackbaud Inc.Blackbaudinformation technologyprivacy violation2023MULTI-AG$49,500,000
FirstEnergy Corp.FirstEnergyutilities and power generationconsumer protection violation2022private lawsuit-federal$49,000,000
Westlake Services, LLC and Wilshire Consumer Credit, LLCHankey Groupdiversifiedconsumer protection violation2015CFPB$48,350,000
Verizon CommunicationsVerizon Communicationstelecommunicationstelecommunications violation2020FCC$48,318,750
T-MobileT-Mobile UStelecommunicationstelecommunications violation2016FCC$48,000,000
Sinclair Broadcasting GroupSinclair Broadcast Groupmediatelecommunications violation2020FCC$48,000,000
Invitation Homes consumer protection violation2024FTC$48,000,000
Commonwealth EdisonExelonutilities and power generationconsumer protection violation2014IL-AG$46,000,000
Verizon CommunicationsVerizon Communicationstelecommunicationsprivacy violation2024FCC$46,000,000
Unum Life Insurance Company of AmericaUnumfinancial servicesconsumer protection violation2016private lawsuit-federal$45,998,014
CitibankCitigroupfinancial servicesconsumer protection violation2016CFPB$45,000,000
PHH Mortgage Corp.Ocwen Financialfinancial servicesmortgage abuses2018MULTI-AG$45,000,000
Athene Holding Ltd.Apollo Global Managementprivate equity (including portfolio companies)insurance violation2020NY-DFS$45,000,000
Interstate Brokers of America privacy violation2022FCC$45,000,000
Avis Budget Group Inc.Avis Budget Groupmiscellaneous servicesconsumer protection violation2023private lawsuit-federal$45,000,000
Wells Fargo Bank, N.A.Wells Fargofinancial servicesconsumer protection violation2021private lawsuit-federal$45,000,000
Walmart Inc.Walmartretailingconsumer protection violation2024private lawsuit-federal$45,000,000
DeVry UniversityCogswell Educationmiscellaneous servicesconsumer protection violation2022private lawsuit-state$44,950,000
NSTAR Gas & Electric Co.EverSource Energyutilities and power generationconsumer protection violation2015MA-AG$44,700,000
Elevate Credit Inc. et al. consumer protection violation2022private lawsuit-federal$44,530,000
U.S. Bank NAU.S. Bancorpfinancial servicesconsumer protection violation2015private lawsuit-federal$44,500,000
Walgreens Boot AllianceWalgreens Boots Allianceretailingconsumer protection violation2024private lawsuit-federal$44,000,000
Green Dot consumer protection violation2024FED$44,000,000
Frontier Communications Parent, Inc. et al.Frontier Communicationstelecommunicationsconsumer protection violation2022CT-AG$43,700,000
Aqua Finance, Inc. consumer protection violation2024FTC$43,600,000
Career Step, LLC consumer protection violation2024FTC$43,500,000
USASF Servicing LLC consumer protection violation2024CFPB$42,627,689
Phoenix Life Insurance Company consumer protection violation2015private lawsuit-federal$42,500,000
Real Estate Workshop consumer protection violation2024UT-AG$42,485,386
Western Sky Financial, LLC, CashCall, Inc.CashCall Inc.financial servicesconsumer protection violation2017GA-AG$42,000,000
KBM Group LLC privacy violation2021DOJ_CIVIL$42,000,000
British Airways PLCInternational Airlines Groupairlinesconsumer protection violation2018private lawsuit-federal$42,000,000
Ticketmaster Entertainment Inc.Live Nation Entertainmententertainmentconsumer protection violation2015private lawsuit-state$42,000,000
GCI Communication Corp.Liberty Broadbandtelecommunicationstelecommunications violation2023FCC$42,000,000
Bank of America N.A.Bank of Americafinancial servicesconsumer protection violation2018private lawsuit-federal$41,920,374
Safeway Inc.Albertsons Companiesretailingconsumer protection violation2015private lawsuit-federal$41,884,767
Assurance Wireless USA, (F/K/A Virgin Mobile USA, wholly owned by Sprint) (U-4327-C)T-Mobile UStelecommunicationsconsumer protection violation2021CA-PUC$41,686,931
TD Bank N.A.Toronto-Dominion Bankfinancial servicesconsumer protection violation2022private lawsuit-federal$41,500,000
Mercury Insurance Co. and Mercury Casualty Co. and California Automobile Insurance Co.Mercury General Corporationfinancial servicesinsurance violation2019CA-INS$41,188,505
Greenberg Traurig LLP consumer protection violation2017private lawsuit-federal$41,150,000
Countrywide Financial CorporationBank of Americafinancial servicesmortgage abuses2009WI-AG$41,100,000
ABN AMRO Mortgage GroupABN AMROfinancial servicesmortgage abuses2006HUD$41,000,000
State Farm Mutual Insurance CompanyState Farm Insurancefinancial servicesconsumer protection violation2005MULTI-AG$41,000,000
Health Net of New Jersey, Inc.UnitedHealth Grouphealthcare servicesinsurance violation2008NJ-DBI$41,000,000
Blue Cross Blue Shield of Alabama, Inc. insurance violation2017AL-INS$40,966,562
Sorenson Communications, LLC and CaptionCall, LLC telecommunications violation2021FCC$40,500,000
First Data Merchant Services, LLCFiservbusiness servicesconsumer protection violation2020FTC$40,200,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.