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Violation Tracker Individual Record

Company: John Hancock Life & Health Insurance Company
Current Parent Company: Manulife Financial
Parent at the Time of the Penalty Announcement:  subscribe to see this data field
Penalty: $26,300,000
Year: 2022
Date: August 18, 2022
Offense Group: consumer-protection-related offenses
Primary Offense: insurance violation
Violation Description: John Hancock agreed pay $21.6 million to consumers, give back $2.2 million to the New York State Medicaid Program, and pay a penalty of $2.5 million in settlement of allegations it violated state insurance regulations for long term care insurance providers.
Level of Government: state
Action Type: agency action
Agency: New York Department of Financial Services
Civil or Criminal Case: civil
Facility State: New York
HQ Country of Current Parent: Canada
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: financial services
Specific Industry of Current Parent: insurance
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.