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Violation Tracker Individual Record

Company: Seattle City Light
Penalty: $3,500,000
Year: 2021
Date: September 29, 2021
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: Seattle City Light agreed to pay $3.5 million to resolve allegations that it improperly billed some of its customers based upon an estimated usage of electricity. The $3.5 million settlement, after certain costs and plaintiff's attorneys' fees, will be divided into two funds for qualifying residential City Light customers who received one or more estimated bills followed by a bill based on actual usage between Aug. 21, 2015 and June 8, 2020. Approximately 25% of the net settlement will be allocated to a "True Up" fund for residential customers who received at least one estimated bill followed by a bill based on actual usage. The remaining 75% of the net settlement will be allocated to an "Elevated Bill" fund for residential customers who received a bill in which the average kilowatt hours per day was 400% or more than their average daily kilowatt usage for a comparable billing period. The City is requesting that any remaining funds not claimed by past customers will be directed to SCL's Emergency Low-Income Assistance fund, which provides immediate payment assistance to customers behind on their electricity bills.
Level of Government: local
Action Type: agency action
Agency: Seattle (WA) City Attorney
Civil or Criminal Case: civil
Facility State: Washington
Source of Data: (click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.