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Violation Tracker Individual Record

Company: Lumen
Penalty: $825,000
Year: 2023
Date: December 28, 2023
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: Lumen will pay $825,000 to resolve allegations it disconnected consumers from telephone services during the pandemic in violation of the emergency health and safety moratorium.
Level of Government: state
Action Type: agency action
Agency: Washington Attorney General
Civil or Criminal Case: civil
Facility State: Washington
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.