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Violation Tracker Individual Record

Company: Country-Wide Insurance Company
Penalty: $650,000
Year: 2022
Date: July 27, 2022
Offense Group: consumer-protection-related offenses
Primary Offense: insurance violation
Violation Description: Country Wide agreed to pay $650,000 in settlement of allegations it failed to adhere to the claim practice principle of not demanding verification of facts unless there are good reasons to do so; failed to mail verification forms within 10 business days after receipt of no-fault application; failed to make requests for additional proof of claim verification within 15 business days of receipt of the prescribed verification forms; failed to pay or deny claims within 30 calendar days after receipt of proof of claim including all relevant verification requests; failed to pay to applicants, or applicants' assignees, proper interest on overdue personal injury protection benefits; and failed to properly calculate payments for loss of earnings from work.
Level of Government: state
Action Type: agency action
Agency: New York Department of Financial Services
Civil or Criminal Case: civil
Facility State: New York
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.