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Violation Tracker Individual Record

Company: John Hancock Life Insurance Co. (USA) et al.
Current Parent Company: Manulife Financial
Penalty: $900,000
Year: 2015
Date: July 15, 2015
Offense Group: consumer-protection-related offenses
Primary Offense: insurance violation
Violation Description: John Hancock Life Insurance Company (USA), John Hancock Life Insurance Company of NY, and John Hancock Life and Health Insurance Company agreed to pay $900,000 to the state as part of a settlement of allegations they had inadequate procedures to ensure policies and other funds were timely investigated and paid out to beneficiaries.
Level of Government: state
Action Type: agency action
Agency: Minnesota Department of Commerce
Civil or Criminal Case: civil
Facility State: Minnesota
HQ Country of Current Parent: Canada
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: financial services
Specific Industry of Current Parent: insurance
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.