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Violation Tracker Individual Record

Company: Royal Caribbean Cruise Ltd.
Current Parent Company: Royal Caribbean Cruises
Parent at the Time of the Penalty Announcement:  subscribe to see this data field
Penalty: $1,400,000
Year: 2024
Date: April 3, 2024
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: Royal Caribbean Cruise agreed to pay $1.4 million to resolve allegations it did not refund consumers for tickets after the cruise was cancelled due to the COVID-19 pandemic. Royal Caribbean will pay $1.3 in restitution to consumers as well as a $100,000 civil penalty.
Level of Government: state
Action Type: agency action
Agency: Maryland Attorney General
Civil or Criminal Case: civil
Facility State: Maryland
HQ Country of Current Parent: USA
HQ State of Current Parent: Florida
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: entertainment
Specific Industry of Current Parent: cruise line
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.