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Violation Tracker Individual Record

Company: Teleperformance Colomia SAS et al.
Penalty: $10,000,000
Year: 2024
Date: September 23, 2024
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: Teleperformance Colombia SAS, TPUSA Inc., and Teleperformance SE agreed to pay $10 million to resolve allegations that the third-party vendor working on behalf of several alternative retail electric suppliers (ARES) deceived customers into switching from their public utility companies to more expensive contracts with ARES.
Level of Government: state
Action Type: agency action
Agency: Illinois Attorney General
Civil or Criminal Case: civil
Facility State: Illinois
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.