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Violation Tracker Individual Record

Company: Talk America, Inc.
Penalty: $625,200
Year: 2002
Date: June 27, 2002
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The Commission approved a settlement between CSD and Talk resolving allegations that Talk changed customers' long distance carrier without their authorization. Talk will make various payments totaling $1 million. Of this sum, $374,800 is for restitution to 14,992 consumers in the amount of $25 each, and $625,200 constitutes a fine and related expenses for distributing the restitution to eligible customers.
Level of Government: state
Action Type: agency action
Agency: California Public Utilities Commission
Civil or Criminal Case: civil
Case ID: 02-06-073
Facility State: California
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.