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Violation Tracker Individual Record

Company: Capital One, N.A.
Current Parent Company: Capital One Financial
Parent at the Time of the Penalty Announcement:  subscribe to see this data field
Penalty: $2,000,000
Year: 2022
Date: December 15, 2022
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: Capital One agreed to pay $2 million in settlement of allegations by the Attorney Generals' Offices of Los Angeles, San Diego, Santa Clara and Riverside counties that the company made calls with unreasonably excessive frequency and persisted in calling wrong numbers in an effort to collect their debts, both in violation of California's Rosenthal Act and the Federal Debt Collection Practices Act.
Level of Government: state
Action Type: agency action
Agency: California Multi-Jurisdiction Case
Civil or Criminal Case: civil
Facility State: California
HQ Country of Current Parent: USA
HQ State of Current Parent: Virginia
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: financial services
Specific Industry of Current Parent: banking
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.