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Violation Tracker Individual Record

Company: Sears, Roebuck & Co.
Current Parent Company: Sears
Parent at the Time of the Penalty Announcement:  subscribe to see this data field
Penalty: $200,000
Year: 2002
Date: October 21, 2002
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: Sears, Roebuck & Co. agreed to pay $200,000 in settlement of allegations the company defrauded Spanish-speaking consumers through sales of maintenance service agreements. The State had alleged that Spanish-speaking customers were given details of the service contracts verbally in Spanish, but that the contracts they were given to sign were in English.
Level of Government: state
Action Type: agency action
Agency: Arizona Attorney General
Civil or Criminal Case: civil
Facility State: Arizona
HQ Country of Current Parent: USA
HQ State of Current Parent: Illinois
Ownership Structure of Current Parent: privately held
Major Industry of Current Parent: retailing
Specific Industry of Current Parent: retail-department stores
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.