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Violation Tracker Individual Record

Company: NorthStar Alarm Services LLC
Penalty: $199,960
Year: 2018
Date: December 3, 2018
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: NorthStar Alarm Services LLC agreed to pay $19,960 in restitution and up to $180,000 to the state to settle allegations that its representatives engaged in unlawful and high pressure door-to-door sales tactics, which included misrepresenting its affiliation with other alarm companies and failing to disclose the length and cost of service contracts. NorthStar was also accused of routinely failing to provide consumers with a three-day notice to cancel services as required by Arkansas law and unlawfully renewed contracts automatically or made it difficult for consumers to terminate their contract.
Level of Government: state
Action Type: agency action
Agency: Arkansas Attorney General
Civil or Criminal Case: civil
Facility State: Arkansas
Source of Data: (click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.