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Violation Tracker Individual Record

Company: Vroom
Penalty: $1,000,000
Year: 2024
Date: July 2, 2024
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The online used car dealer Vroom agreed to pay $1 million in customer redress to resolve allegations of misrepresenting that it thoroughly examined all vehicles before listing them for sale and failing to obtain consumers' consent to shipment delays or delays in providing refunds when cars were not delivered in the time Vroom promised.
Level of Government: federal
Action Type: agency action
Agency: Federal Trade Commission
Civil or Criminal Case: civil
Source of Data: (click here)
Archived Source: (click here)
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.