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Violation Tracker Individual Record

Company: South African Airways
Penalty: $300,000
Year: 2024
Date: May 28, 2024
Offense Group: consumer-protection-related offenses
Primary Offense: aviation consumer protection violation
Violation Description: The U.S. Department of Transportation's Office of Aviation Consumer Protection determined that South African Airways (SAA) failed to provide timely refunds to passengers for flights to and from the United States that were cancelled or significantly changed by SAA in violation of 49 U.S.C. section 41712 (Section 41712) and 14 CFR Part 259.
Level of Government: federal
Action Type: agency action
Agency: Transportation Department Aviation Consumer Protection Division
Civil or Criminal Case: civil
Source of Data: (click here)
Archived Source: (click here)
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.