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Violation Tracker Individual Record

Company: Performant Recovery, Inc.
Penalty: $700,000
Year: 2024
Date: December 9, 2024
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The Consumer Financial Protection Bureau (CFPB) took action to address unlawful student loan debt collection practices by Performant Recovery, Inc. against defaulted borrowers. The CFPB found that Performant delayed borrowers' loan rehabilitation processes, generating fees for itself and costing individual borrowers thousands of dollars. The CFPB's order required Performant to pay a $700,000 penalty and banned it from servicing or collecting any student loan debts.
Level of Government: federal
Action Type: agency action
Agency: Consumer Financial Protection Bureau
Civil or Criminal Case: civil
Source of Data: (click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.