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Violation Tracker Individual Record

Company: Massage Envy Franchising, LLC
Current Parent Company: Roark Capital
Penalty: $11,000,000
Year: 2022
Date: May 24, 2022
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: Massage Envy Franchising agreed to provide up to $11 million in vouchers to settle litigation alleging it increased monthly fees without customer consent and made it more difficult to cancel memberships.
Level of Government: federal
Action Type: private litigation
Court: Northern District of California
Civil or Criminal Case: civil
Case ID: 3:16cv6450
Case Name: McKinney-Drobnis v. Massage Envy Franchising, LLC
Private Lawsuit Resolution Type: settlement
HQ Country of Current Parent: USA
HQ State of Current Parent: Georgia
Ownership Structure of Current Parent: privately held
Major Industry of Current Parent: private equity (including portfolio companies)
Specific Industry of Current Parent: private equity (including portfolio companies)
Source of Data: (click here)
Link to PACER Case Docket (must be logged in): (click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.