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Violation Tracker Individual Record

Company: KLM Royal Dutch Airlines
Current Parent Company: Air France-KLM
Parent at the Time of the Penalty Announcement:  subscribe to see this data field
Penalty: $1,100,000
Year: 2024
Date: May 27, 2024
Offense Group: consumer-protection-related offenses
Primary Offense: aviation consumer protection violation
Violation Description: The U.S. Department of Transportation's Office of Aviation Consumer Protection determined that KLM Royal Dutch Airlines (KLM) routinely failed to provide timely refunds to passengers for flights to and from the United States that the carrier cancelled or significantly changed in violation of 49 U.S.C. section 41712 (Section 41712) and 14 CFR Part 259.
Level of Government: federal
Action Type: agency action
Agency: Transportation Department Aviation Consumer Protection Division
Civil or Criminal Case: civil
HQ Country of Current Parent: France
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: airlines
Specific Industry of Current Parent: airlines
Source of Data: (click here)
Archived Source: (click here)
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.