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Violation Tracker Individual Record

Company: Consumerinfo.com, Inc.
Penalty: $950,000
Year: 2005
Date: August 16, 2005
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: Consumerinfo.com, Inc., doing business as Experian Consumer Direct, settled Federal Trade Commission charges that it deceptively marketed "free credit reports" by not adequately disclosing that consumers automatically would be signed up for a credit report monitoring service and charged $79.95 if they didn?t cancel within 30 days, in violation of federal law. The settlement required Consumerinfo to pay redress to deceived consumers, barred deceptive and misleading claims about free offers, required disclosure of terms and conditions of any free offers, and required the defendant to give up $950,000 in ill-gotten gains.
Level of Government: federal
Action Type: agency action
Agency: Federal Trade Commission
Civil or Criminal Case: civil
Source of Data: (click here)
Archived Source: (click here)
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.