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Violation Tracker Individual Record

Company: CarShield
Penalty: $10,000,000
Year: 2024
Date: July 31, 2024
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: NRRM, LLC, which does business as CarShield, along with American Auto Shield, LLC (AAS), the administrator of its vehicle service contracts (VSCs), agreed to pay $10 million to settle Federal Trade Commission charges that its advertisements and telemarketing for VSC were deceptive and misleading, and that many purchasers found that many repairs were not covered, despite making payments of up to $120 per month. The FTC also alleged that CarShield's celebrity and consumer endorsers made false statements in its ads.
Level of Government: federal
Action Type: agency action
Agency: Federal Trade Commission
Civil or Criminal Case: civil
Source of Data: (click here)
Archived Source: (click here)
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.