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Violation Tracker Individual Record

Company: Care.com
Penalty: $8,500,000
Year: 2024
Date: August 26, 2024
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The Federal Trade Commission took action against Care.com (Care), alleging that the child and older adult care gig platform had systematically deceived caregivers who were looking for jobs while failing to give families seeking care a simple way to cancel their paid memberships. Care agreed to a settlement requiring it to turn over $8.5 million to be used to refund consumers harmed by its practices, as well as requiring the company to be able to back up the earnings claims it makes and be honest about the number of jobs available on their site.
Level of Government: federal
Action Type: agency action
Agency: Federal Trade Commission
Civil or Criminal Case: civil
Source of Data: (click here)
Archived Source: (click here)
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.