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Violation Tracker Summary for Offense Group

Offense Group: consumer-protection-related offenses
Penalty Total since 2000: $155,343,989,103
Number of Penalty Records: 27,657
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$44,280,859,04280
Wells Fargo$11,542,492,25260
JPMorgan Chase$8,619,124,17864
Meta Platforms Inc.$7,308,565,05410
Citigroup$4,383,636,46041
Volkswagen$4,100,012,0006
Ocwen Financial$2,547,342,77236
Dominion Energy$2,528,657,1826
Navient$2,176,307,3048
Alphabet Inc.$1,829,975,00024

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearAgencyPenalty Amount sort icon
Pacific Gas and Electric Co. et al.PG&E Corp.utilities and power generationconsumer protection violation2022CA-PUC$41,753
Numerica Mortgage LLC and Numerica Franchising LLC consumer protection violation2010NC-BKG$41,746
Alert America LLC consumer protection violation2018AR-AG$41,672
Climb Investco, LLC consumer protection violation2021WA-FIN$41,511
Firebrand Group S.L. and Worldwide Commerce Associates privacy violation2013MO-AG$41,500
ITCOA LLC d/b/a Independence Title Company insurance violation2011TX-INS$41,500
Ace American Insurance CompanyChubb Limitedfinancial servicesinsurance violation2021UT-INS$41,500
Burbank Housing Management Corporation et al. discriminatory practices (non-employment)2024HUD$41,500
Start Connecting LLC dba USA Student Debt Relief consumer protection violation2023MN-AG$41,491
NewRez LLC d/b/a Shellpoint Mortgage Servicing consumer protection violation2019WA-FIN$41,456
Walmart StoresWalmartretailingdiscriminatory practices (non-employment)2022DOJ_RIGHTS$41,440
GVG Financial Services, Inc. dba Cash N More payday lending violation2007CA-DFPI$41,420
DSI-ITI, LLC consumer protection violation2015NH-BKG$41,410
Continental Casualty Co.Loews Corp.diversifiedinsurance violation2016CO-INS$41,400
Quincy Discolandia MX, Inc. consumer protection violation2015FL-OFR$41,300
Dick's Heating and Air Conditioning consumer protection violation2012WA-AG$41,295
Pilot Power Group utility service violation2021CA-PUC$41,292
Standard Security Life Insurance Company of New York insurance violation2016NY-DFS$41,250
National Emergency Restoration Services LLC consumer protection violation2019NC-AG$41,200
Bankers Life and Casualty Co.CNO Financialfinancial servicesinsurance violation2019DE-INS$41,200
Pacific Gas and Electric Co. et al.PG&E Corp.utilities and power generationconsumer protection violation2022CA-PUC$41,180
PrimePay, LLC consumer protection violation2022MI-FIN$41,158
Commercial Debt Counseling Corp. et al. consumer protection violation2015CA-DFPI$41,150
Commerical Debt Counseling Corp. et al. consumer protection violation2015CA-DFPI$41,150
Adventure Resorts of America, LLC et al. consumer protection violation2018NY-AG$41,133
New Life Debt Relief Corp. consumer protection violation2009CO-AG$41,000
Safety Insurance Co. consumer protection violation2007MA-AG$41,000
Westbury Nissan and Smithtown Nissan, Inc. consumer protection violation2004NY-AG$41,000
The Puppy Barn consumer protection violation2016NJ-DCA$41,000
Infinity Select Insurance Co. insurance violation2012AZ-DIFI$41,000
Nolan Funeral Home insurance violation2007CO-INS$41,000
Preferred Professional Insurance Co. insurance violation2008FL-OFR$41,000
Friendly Mart of Apopka consumer protection violation2015FL-OFR$41,000
Aetna Life Insurance Co.CVS Healthretailinginsurance violation2013MD-INS$41,000
Hawthorne Capital Corp. consumer protection violation2010NJ-DBI$41,000
Tienda Mexicana LLC consumer protection violation2016PA-BKG$41,000
Old Republic Insurance CompanyOld Republic Internationalfinancial servicesinsurance violation2010TX-INS$41,000
SHENANDOAH LIFE INSURANCE CO insurance violation2001VA-INS$41,000
XCEL/SPS utility service violation2022TX-PUC$41,000
Centaur Acquisition LLC dba Horseshoe Indianapolis gambling industry violation2023IN-GC$41,000
Precision Equipment consumer protection violation2006MO-AG$40,952
National Lloyds Insurance Co. insurance violation2009MO-INS$40,925
Vacation Connection Inc., Branson Vacation Club Inc., and Victorian Palace Hotel Inc. consumer protection violation2001MO-AG$40,912
Technology Insurance Co. insurance violation2021MO-INS$40,900
Quality Speaks LLC dba Broadvoice consumer protection violation2016CA-PUC$40,866
Courier Mortgage, LLC consumer protection violation2010NH-BKG$40,835
Integon Casualty Insurance Company insurance violation2019VA-INS$40,818
Coventry Health Care of Virginia, Inc.CVS Healthretailinginsurance violation2019VA-INS$40,800
TouchPay Holdings, LLC consumer protection violation2023AK-DBS$40,800
American Mortgage Finance Inc. consumer protection violation2010PA-BKG$40,750
West Coast Vinyl consumer protection violation2010WA-AG$40,500
Church Mutual Insurance Co. insurance violation2016MO-INS$40,500
Intelcall Communications, Inc. consumer protection violation2004MO-PSC$40,500
LTS, Inc. consumer protection violation2004MO-PSC$40,500
Nettronix, Inc. consumer protection violation2004MO-PSC$40,500
Telegenius, Inc. consumer protection violation2004MO-PSC$40,500
AEP Texas Central CompanyAmerican Electric Powerutilities and power generationutility service violation2012TX-PUC$40,500
Bosanek Enterprises consumer protection violation2024CA-AG$40,500
Econo-Lube N. Tune, Inc. consumer protection violation2011AZ-AG$40,495
Yeti Coolers, LLC consumer protection violation2023CA-SONDA$40,490
Stern Properties discriminatory practices (non-employment)2007NY-DHR$40,410
MSW Capital, LLC consumer protection violation2019MA-AG$40,400
MMG Butler Street LLC consumer protection violation2013NY-AG$40,315
NFM Inc. dba NFM Consultants Inc. consumer protection violation2012PA-BKG$40,250
Arch Insurance CompanyArch Capitalfinancial servicesinsurance violation2014TX-INS$40,143
Encompass Indemnity CompanyAllstatefinancial servicesinsurance violation2014NY-DFS$40,100
Check Mart of Florida Inc. consumer protection violation2020FL-OFR$40,100
Home Credit Law Center consumer protection violation2012WA-FIN$40,085
PEERLESS INDEMNITY INSURANCE CO. ET AL.Liberty Mutual Insurancefinancial servicesinsurance violation2011VA-INS$40,057
Davis Elite Energy Services, LLC consumer protection violation2020LA-PSC$40,025
Telemarketing, Inc. et al. consumer protection violation2004FTC$40,000
Pelle Pelle, Inc. consumer protection violation2003FTC$40,000
E-Babylon, Inc. consumer protection violation2002FTC$40,000
Ameritel Payphone Distributors, Inc. consumer protection violation2001FTC$40,000
Delta Air LinesDelta Air Linesairlinesaviation consumer protection violation2016ACPD$40,000
JetBlue AirwaysJetBlue Airwaysairlinesaviation consumer protection violation2016ACPD$40,000
Alaska Airlines, Inc.Alaska Airairlinesaviation consumer protection violation2016ACPD$40,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2016ACPD$40,000
GoJet Airlines, LLCTrans States Holdingsairlinesaviation consumer protection violation2016ACPD$40,000
British Airways PlcInternational Airlines Groupairlinesaviation consumer protection violation2016ACPD$40,000
Porter Airlines, Inc. aviation consumer protection violation2016ACPD$40,000
Great Lakes Aviation, Ltd. aviation consumer protection violation2015ACPD$40,000
China Eastern Airlines Co. Ltd. aviation consumer protection violation2014ACPD$40,000
Skyscanner Limited aviation consumer protection violation2014ACPD$40,000
AAA MidAtlantic Inc. aviation consumer protection violation2013ACPD$40,000
STA Travel, Inc. aviation consumer protection violation2013ACPD$40,000
British Airways PlcInternational Airlines Groupairlinesaviation consumer protection violation2013ACPD$40,000
Legendary Journeys, Inc. aviation consumer protection violation2013ACPD$40,000
Air China, LimitedAir China Groupairlinesaviation consumer protection violation2012ACPD$40,000
Qantas Airways LimitedQantas Airwaysairlinesaviation consumer protection violation2012ACPD$40,000
SkyWest Airlines, Inc.SkyWestairlinesaviation consumer protection violation2011ACPD$40,000
BusinessJet Class, LLC aviation consumer protection violation2011ACPD$40,000
Globester, LLC aviation consumer protection violation2011ACPD$40,000
Frontier Airlines, Inc.Indigo Partnersprivate equity (including portfolio companies)aviation consumer protection violation2011ACPD$40,000
Cayman Airways, Ltd. aviation consumer protection violation2011ACPD$40,000
Virgin America, Inc.Alaska Airairlinesaviation consumer protection violation2011ACPD$40,000
Caribbean Airlines Limited aviation consumer protection violation2010ACPD$40,000
New Flight Solutions, Inc. d/b/a New Flight Charters aviation consumer protection violation2010ACPD$40,000
MN Airlines, LLC d/b/a Sun Country AirlinesSun Country Airlinesairlinesaviation consumer protection violation2010ACPD$40,000
Delta Air Lines, Inc.Delta Air Linesairlinesaviation consumer protection violation2010ACPD$40,000
US Airways, Inc.American Airlinesairlinesaviation consumer protection violation2010ACPD$40,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.